Privacy Policy

At 1300 Melbourne Cabs, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our team, or book one of our transport services. By using our website or services, you agree to the practices described below.

Information We Collect

• Name, phone number, and email address.
• Pickup and destination details for your booking.
• Flight information when arranging airport transfers.
• Payment-related details required to complete a booking.
• Website usage information collected through cookies and analytics tools.

How We Use Your Information

• Process and manage your booking requests.
• Provide customer support and respond to enquiries.
• Send booking confirmations and service updates.
• Improve our website, services, and customer experience.
• Meet legal and regulatory obligations where required.

Information Sharing

We do not sell or rent your personal information to third parties. Information may be shared with authorised drivers, secure payment providers, or service partners only when necessary to complete your booking or comply with legal requirements. Every reasonable step is taken to keep your information secure.

Cookies

Our website may use cookies to improve performance, remember your preferences, and understand how visitors use the site. You can manage or disable cookies through your browser settings, although some website features may not function as intended.

Data Security

We use appropriate security measures to help protect your personal information from unauthorised access, loss, misuse, or disclosure. While we work to maintain a secure environment, no online system can guarantee absolute security.

Your Rights

You may request access to your personal information, ask for corrections, or enquire about how your data is handled. If you have questions regarding this Privacy Policy, please contact 1300 Melbourne Cabs, and our team will be happy to assist you.